Shipping policy

Shipping Policy

Thank you for shopping with us! Below you'll find all the information about how we process and ship your orders.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

We ship to the United States. Estimated delivery times are:

  • Standard Shipping: 7–15 business days
  • Expedited Shipping: 5–10 business days (where available)

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

Order Fulfillment

Our products are fulfilled and shipped through our fulfillment partner, Zendrop. Once your order is dispatched, you will receive a shipping confirmation email with a tracking number so you can follow your package.

Tracking Your Order

Once your order has shipped, you'll receive an email with your tracking information. Please allow 2–5 business days for tracking information to update after you receive your shipping confirmation.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Customs & Duties

Orders shipped to the United States may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the product price or shipping cost. Please check with your local customs office for more information.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at the email address listed on our Contact page. We will work with our fulfillment partner to investigate and resolve the issue as quickly as possible.

Contact Us

If you have any questions about your shipment, feel free to reach out to our customer support team through our Contact page.

Orders shipped from Italy to the United States may be subject to customs duties and import taxes upon arrival. These charges are the responsibility of the customer and are not included in the product price or shipping cost. Please check with your local customs office for more information before placing your order.